This Privacy Policy explains how WRAP (Wirral) CIC (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use glynllifon.org.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

1. Who We Are
Company Name: WRAP (Wirral) CIC operators of Glynllifon residential Email Address: info@glynllifon.org

2. Information We Collect
We only collect personal information that you voluntarily provide through our contact form, including: Name Email address Organisation name Job title Phone number

3. How We Use Your Information
We use the information you provide solely to: Respond to your enquiries Communicate with you regarding your request Maintain business records of communications We do not sell, rent, or share your personal data for marketing purposes.

4. Legal Basis for Processing
Under UK GDPR, our legal basis for processing your information is: Legitimate interests — to respond to enquiries and communicate with individuals contacting us Consent — where you voluntarily submit information through our contact form

5. Data Storage and Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

6. Data Retention
We retain contact form submissions only for as long as necessary to respond to enquiries and maintain appropriate business records.

7. Sharing Your Information
We do not share your personal information with third parties unless required by law or necessary for website hosting or email services.

8. Your Rights
Under UK GDPR, you have the right to: Request access to your personal data Request correction of inaccurate data Request deletion of your data Object to or restrict processing Withdraw consent where applicable To exercise any of these rights, please contact us at info@glynllifon.org.

9. Cookies
Our website may use essential cookies necessary for the operation of the site. We do not use advertising or tracking cookies.

10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
WRAP (Wirral)
CIC Email: info@glynllifon.org